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If you think that a child or young person is being abused or neglected you must inform Children and Family Services or the police. To report concerns to Children and Family Services tel: (01904) 551900. Outside office hours, at weekends and on public holidays contact the emergency duty team tel: (0845) 0349417. Alternatively, write/call in: Referral and Assessment Team, Ashbank, 1 Shipton Road, York, YO30 5RE (Monday to Friday from 8.30am - 5.00pm).
What information you need to give If you are a member of the public you will be asked for your name, address and details of the child. Your name and address are confidential. You will be informed if it is necessary to identify you if court proceedings are required to protect the child or to prosecute an abuser. If you work with childrenIf you are a professional worker with concerns about a child or young person you should contact the Customer Advice Centre. You should confirm your referral (click here to download) in writing within 48 hours. If you are in doubt about making a referral you should seek advice from the manager or practitioner with designated responsibility for child protection within your agency. If this is not possible or if you need further advice contact the referrals and assessment duty officer at Ashbank, 1 Shipton Road, Clifton York YO30 5RE. |
Concerned about a child? 
